Top Collections

Page 5 of 10

  Title Copies
The Age of the Customer: Prepare for the Moment of Relevance 
Year: 2014 
ISBN: 0970927827 
ISBN 13: 9780970927828 
 1 
Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company 
Edition: 1 
Year: 2000 
ISBN: 0471355941 
ISBN 13: 9780471355946 
 1 
Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together 
Year: 1998 
ISBN: 1888232005 
ISBN 13: 9781888232004 
 1 
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry 
Edition: 2 
Year: 2012 
ISBN: 1118076672 
ISBN 13: 9781118076675 
 1 
Beyond Reason: Using Emotions as You Negotiate 
Edition: 1 
Year: 2006 
ISBN: 0143037781 
ISBN 13: 9780143037781 
 1 
Capital in the Twenty-First Century 
Year: 2014 
ISBN: 067443000X 
ISBN 13: 9780674430006 
 1 
International Investments 
Edition: 2nd 
Year: 1991 
ISBN: 0201535351 
ISBN 13: 9780201535358 
 1 
The Twilight of Sovereignty : How the Information Revolution Is Transforming Our World 
Edition: English Language 
Year: 1992 
ISBN: 0684194546 
ISBN 13: 9780684194547 
 1 
A Winning Team : The Story of Everett, Elmer & Lloyd Nordstrom 
Edition: 1st 
Year: 1985 
 1 
Matrix (Addison-Wesley series on organization development) 
Year: 1977 
ISBN: 0201011158 
ISBN 13: 9780201011159 
 1 
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