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  Title Copies
Project Financing 
Edition: 5Rev Ed 
Year: 1989 
ISBN: 1870031180 
ISBN 13: 9781870031189 
 1 
Human Capital: A Theoretical and Empirical Analysis, with Special Reference to Education, 3rd Edition 
Edition: Third Edition 
Year: 1994 
ISBN: 0226041204 
ISBN 13: 9780226041209 
 1 
The Age of the Customer: Prepare for the Moment of Relevance 
Year: 2014 
ISBN: 0970927827 
ISBN 13: 9780970927828 
 1 
The Visual Display of Quantitative Information 
Year: 2016 
ISBN: 0961392142 
ISBN 13: 9780961392147 
 2 
Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company 
Edition: 1 
Year: 2000 
ISBN: 0471355941 
ISBN 13: 9780471355946 
 1 
Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together 
Year: 1998 
ISBN: 1888232005 
ISBN 13: 9781888232004 
 1 
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry 
Edition: 2 
Year: 2012 
ISBN: 1118076672 
ISBN 13: 9781118076675 
 1 
Indispensable and Other Myths: Why the CEO Pay Experiment Failed and How to Fix It 
Year: 2014 
ISBN: 0520281012 
ISBN 13: 9780520281011 
 2 
What Got You Here Won't Get You There: How Successful People Become Even More Successful 
Edition: Revised ed. 
Year: 2007 
ISBN: 1401301304 
ISBN 13: 9781401301309 
 2 
Beyond Reason: Using Emotions as You Negotiate 
Edition: 1 
Year: 2006 
ISBN: 0143037781 
ISBN 13: 9780143037781 
 1 
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